Privacy Policy
This Privacy Policy explains how [Company legal name] (“we”, “us”) collects, uses and protects your information when you use the Öther you! mobile app and the website other-you.com (together, the “Service”).
Controller: [Company legal name], [registered address], [country]. Contact: [contact email].
The short version: Öther you! is an anonymous chat. We collect only what we need to run it and keep it safe. We do not show ads, we do not sell your data and we do not share it with advertisers.
1. Information we collect
Information you give us
- Account information: [email address / phone number / sign-in with Google or Apple] used to create and secure your account, and your confirmation that you are 18 or older.
- Profile information (optional): the name, photo, age, bio or other details you choose to add. Your profile stays hidden from other users until you switch on “Show my profile” in a chat.
- Messages: the content of your conversations, which we process to deliver them to the other person.
- Reports and blocks: when you report or block someone, we receive the report, the reason and the relevant part of the conversation.
- Support requests: what you send us when you contact support.
Information collected automatically
- Device and technical data: device model, operating system, app version, language, IP address and app identifiers.
- Usage data: events such as app opens, matches started and ended, and feature use, used to operate and improve the Service.
- Crash and performance data: diagnostic logs that help us fix bugs.
Purchases
If you buy Premium, the payment is processed by Google Play or the Apple App Store. We receive confirmation of the purchase and its status, never your card details.
2. How we use your information
- To provide the Service: create your account, match you with other users and deliver your messages.
- To keep the Service safe: review reports, detect spam, fraud and abuse, enforce our Terms of Use and Child Safety Standards, and ban users who break them.
- To provide Premium features you pay for.
- To answer support requests and send important notices about the Service.
- To understand how the app is used, fix problems and improve it.
- To comply with legal obligations and respond to lawful requests.
We do not use your information for advertising, and we do not sell or rent it to anyone.
3. Legal bases
Where data protection laws such as the GDPR or Chile’s Law 19.628 apply, we process your information because it is necessary to provide the Service you signed up for (contract), for our legitimate interests in keeping the Service safe and working (legitimate interests), to meet legal obligations, or with your consent, which you can withdraw at any time.
4. How information is shared
- With other users: only your messages and the profile information you decide to reveal.
- With service providers who host, store and process data for us under contract, such as [hosting / database provider], [analytics provider] and [crash reporting provider]. They may only use it to provide services to us.
- With app stores to process and verify purchases.
- For safety and legal reasons: with law enforcement or authorities when required by law, to respond to legal process, or to protect someone’s life or safety. We report child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant authorities.
- In a business transfer, such as a merger or acquisition, subject to this Policy.
5. How long we keep it
- Account and profile information: while your account is active.
- Messages: [retention period, e.g. 30 days after the conversation ends], unless part of a report.
- Reports and safety records, including identifiers of banned accounts: up to [period] to prevent banned users from returning.
- Purchase records: as long as required by tax and accounting laws.
When you delete your account, we delete or anonymize your personal information within [30] days, except what we must keep for the reasons above. See Delete your account.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, write to [contact email]. We will answer within the time required by law. You can also complain to your local data protection authority.
7. Security
We use technical and organizational measures to protect your information, including encryption in transit and access controls. No system is perfectly secure, so please keep your login details safe.
8. Age requirement
Öther you! is only for people aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that a user is under 18, we close the account and delete their information. If you believe a minor is using the Service, contact us at [contact email].
9. International transfers
Our providers may process information in countries other than yours. When that happens we use appropriate safeguards, such as standard contractual clauses, as required by law.
10. Changes to this Policy
If we make material changes, we will notify you in the app or on this page before they take effect. The date at the top shows the latest version.
11. Contact
[Company legal name] · [registered address] · [contact email]
